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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daisy Nichols

March 25, 2025

5  out of  5
rating by Daisy Nichols
"Love my insurance company they always go above and beyond to make sure I have what I need when I need it!!"
We responded:
"Thank you for the wonderful review! Glad we can continue to help out with the insurance and have you as a part or our agency! -Travis Helm State Farm"
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Jariannie Rodriguez

March 5, 2025

5  out of  5
rating by Jariannie Rodriguez
"I am beyond happy with the fast and friendly service Grace has provided me. Grace’s bilingual skills influenced my decision to refer to family."
We responded:
"Thank you for the great review! So happy Grace could help out with the insurance! - Travis Helm State Farm"
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Amanda

February 25, 2025

5  out of  5
rating by Amanda
"Have been working with State Farm for years now. Customer service is always on point, any request or problem I have is solved within a day. It’s comforting to work with people that care about you and always make sure you’re taken care of and happy. 10/10 would recommend!"
We responded:
"Thank you for the great review! We take pride in our customer service and are happy to have you as a part of our agency! - Travis Helm State Farm"
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Shmiel Silberstein

February 20, 2025

5  out of  5
rating by Shmiel Silberstein
"I had and still have a fantastic experience with Travis Helm - State Farm Insurance! Grace and Their entire team are incredibly knowledgeable and helped me find the perfect coverage for my needs. They were patient in answering all my questions and provided excellent customer service throughout the process. I was impressed by their professionalism and attention to detail. The policy they recommended was comprehensive and affordable, giving me peace of mind. I highly recommend this agency to anyone seeking reliable and top-notch insurance."
We responded:
"Thank you for the wonderful review! Glad Grace was able to help out with the insurance and happy to have you as a part of our agency! - Travis Helm State Farm"
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Jose Santiago

February 19, 2025

5  out of  5
rating by Jose Santiago
"I like the person handling our case they are very polite very helpful and you get your answers ass every time you call Mrs. Grace is a beautiful person and she helps you in every way that she can for you to have your policy of the day all the people that work there they all professional and decent to talk to May God bless them all thank you very much and enjoy your day"
We responded:
"Thank you for that wonderful review! So glad to hear about your ecperience with our office and thank you for allowing us to help with the insurance! If you ever need anything, don't hesitate to reach out. -Thank you, Travis Helm State Farm"
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Rosana Vangorder

February 12, 2025

5  out of  5
rating by Rosana Vangorder
"I had an amazing experience with Grace at State Farm! From the moment I reached out, she was incredibly professional, knowledgeable, and friendly. She took the time to thoroughly explain my options and helped me find the best coverage to fit my needs. Her efficiency and attention to detail made the entire process seamless and stress-free. I truly appreciate her dedication to providing outstanding customer service. If you’re looking for someone who genuinely cares and goes the extra mile, Grace is the one to call! Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re so glad to hear you had a great experience with Grace. She always strives to provide excellent service and make things easy for our customers. Glad she was able to help out with the insurance! If you need anything in the future, please don’t hesitate to reach out. Thanks again for choosing State Farm!"
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Casey Carnachan

February 6, 2025

5  out of  5
rating by Casey Carnachan
"Grace was very helpful, and was so friendly!"
We responded:
"Thank you for the review! Happy to hear Grace was able to help out with the insurance!"
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Edith Zielinski

February 6, 2025

5  out of  5
rating by Edith Zielinski
"I am 65 years old and when I went to the office, there were four very nice young ladies there and they were all very pleasant. I had the pleasure of working with Grace one of the workers there she answered all my questions made me feel very comfortable with talking with her. The other girls talk to me in between as well I felt very welcome. I had some questions I called and Grace got back to me really quick. I am very happy that I went to that location those very nice people."
We responded:
"Thank you for the wonderful review! Glad you had such a nice experience and that Grace was able to help you out with the insurance!"
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Israel Vargas

December 28, 2024

5  out of  5
rating by Israel Vargas
"Natasha was very helpful in all aspects .thank you so much ."
We responded:
"Thank you for the review! Happy to hear! -Travis Helm State Farm"
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Toysolotsm MTPLPL

December 18, 2024

5  out of  5
rating by Toysolotsm MTPLPL
"Thank you for your assistance GRACE"
We responded:
"Thank you for the review! Glad Grace was able to help you out with the insurance! - Travis Helm State Farm"
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Christopher England

December 13, 2024

5  out of  5
rating by Christopher England
"Had the pleasure of dealing with State Farm in goshen at Travis Helms office.I was looking for a quote for auto insurance but ended up also swinging over my home owners as well .The previous national brand I was with kept raising my premium with no claims or accidents.Natasha was a pleasure to deal with and saved me quite a bit on auto and home policies. Great people to deal with."
We responded:
"Thank you for the great review! So happy to hear about your experience with Natasha and glad she was able to help out with the auto and home insurance! -Travis Helm State Farm"
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Cynthia Ferral

December 12, 2024

5  out of  5
rating by Cynthia Ferral
"Fair rates, prompt courteous service that exceeds expectations. Be sure to ask for Gris (Grismaylin Padilla) if you are interested in exceptional and attentive care!"
We responded:
"Thank you for the review! Happy to hear about your experience with Gris and that she could help out with the insurance! - Travis Helm State Farm"
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Maria Hernandez

December 10, 2024

5  out of  5
rating by Maria Hernandez
"I am very happy with the customer service Grace is always there to assist me with any questions ,she explained with details ,never have any bad experience in this Company,"
We responded:
"Thank you so much for your kind words! Happy to hear Grace was able to help you out with the insurance. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. -Travis Helm State Farm"
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Oscar Vargas

November 15, 2024

5  out of  5
rating by Oscar Vargas
"Grismaylin brinda muy buena atención y aclaro todas nuestras dudas!"
We responded:
"Gracias por la reseña! Me alegro de que Grismaylin haya podido ayudar con el seguro!"
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Jorge

November 8, 2024

5  out of  5
rating by Jorge
"Excellent service, amanda and the rest were so professional and courteous...."
We responded:
"Thank you for the review! Happy to hear about your experience and that Amanda was able to help you out with the insurance! - Travis Helm State Farm"
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Muhammad Khattab

November 8, 2024

5  out of  5
rating by Muhammad Khattab
"Amanda"
We responded:
"Thank you for the 5 - Star review! Glad Amanda was able to help you out with the insurance! -Travis Helm State Farm"
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Gladis Vergara

October 31, 2024

5  out of  5
rating by Gladis Vergara
"Ya tengo un año aquí en State farm mi seguro de casa y carros y siempre excelente en todo Gris de Goshen NY excelente servicio."
We responded:
" Gracias por la excelente reseña y el negocio continuo. Feliz de tenerte como parte de nuestra agencia de State Farm!"
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David Dias

October 30, 2024

5  out of  5
rating by David Dias
"Quiero agradecer a State Farm .y a Gris por el grade trabajo que ase por su amabilidad comprensión y cuidado que me brindo"
We responded:
"Gracias por la gran reseña. Me alegra que Gris haya podido ayudarte con el seguro!"
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Antonio Bazan

October 28, 2024

5  out of  5
rating by Antonio Bazan
"Me gusta la amabilidad de !! grismaylin !!! Es una muy buena persona te explica muy bien las cosas y lo mejor de todo habla nuestro idioma Felicidades x tener tan buena persona en su equipo"
We responded:
"Gracias por tu maravillosa reseña! Nos alegra mucho saber que Grismaylin tuvo un impacto tan positivo en su experiencia. Feliz de haber podido ayudarte con el seguro y hacerte parte de nuestra agencia!"
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Fernando Parra

October 28, 2024

5  out of  5
rating by Fernando Parra
"Quiero agradecer a mi agente de State Farm, Gris por el excelente servicio que me ha brindado. Desde el primer momento, Gris ha sido muy profesional, amable y siempre dispuesta a responder todas mis preguntas. Recomiendo a Gris sin dudarlo a cualquier persona que busque un agente confiable, atento y profesional. ¡Gracias por hacer este proceso tan sencillo y por el gran apoyo!"
We responded:
" Gracias por tu maravillosa reseña! Me alegra saber de su experiencia positiva con Gris y que ella haya podido ayudarlo con el seguro."
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Bryan Contracting

October 28, 2024

1  out of  5
rating by Bryan Contracting
"ahi tenido una mala experiencia con esta companial, al comienzo todo estaba bien con los seguro de carros de propiedad, pero al final la Compania me cancelo la cobertura de mi propiedad sin dejarnos saber y cuando le llame me dijeron que ellos no sabia nada y me confirmaron de no tenia la cobertura y después me dejaron saber si aviario cobertura y ellos decidieron cancelar sin ningún razón ni avizo esto me afectado mucho y cuando le pedi que me reembolsara el cheque avia pagado se conportaron con malos actitudes y mucho mas las pernonas s que trabajado incompetentes an tardado casi un aNo para devolver el cheque de cobertura de casa y también las coberturas de autos eran full cover y cuanto necesitamos ayuda se negaron en ayudar . yo no le recomiendo a nadien"
We responded:
"Hola manuel, Lamento que te sientas así. Parece que el cheque de reembolso llegó a usted y le pido disculpas por las molestias con el correo. Me sorprende escuchar eso sobre el reclamo, ya que ya se pagó. Llame a la oficina para revisar sus inquietudes y si necesita algo más con su reclamo."
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Henk Hildenberg

September 30, 2024

5  out of  5
rating by Henk Hildenberg
"Professional, polite and trustworthy."
We responded:
"Thank you for the review and kind words! "
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Camden Reed

September 24, 2024

5  out of  5
rating by Camden Reed
"Great guy"
We responded:
"Thank you for the review! "
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katherine Hildenberg

September 20, 2024

5  out of  5
rating by katherine Hildenberg
"Gris was such a great knowledgeable agent."
We responded:
"Thank you for the 5-Star review! "
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Rosalie Barrera

September 18, 2024

5  out of  5
rating by Rosalie Barrera
"Grace's service from State Farm was exceptional and resolved my issue with no hesitation. Highly recommend!"
We responded:
"Thank you for the review! Glad Grace was able to help you get everything all squared away!"